Swansea ‘Welcome to The 2010 Ryder Cup’ - Free Training Opportunity The LC, Swansea, 15/09/2010 Business Networking and Personal Presentation The Ibis, Fabian Way, Swansea, 12/10/2010 Understand and exceed your customers needs Aberavon Beach Hotel, 20/10/2010 Customer Care as a profit source The Ibis, Fabian Way, Swansea, 10/11/2010 A sense of Place in the Swansea Valley The Cross Inn, Pontardawe, 18/11/2010 Twitter PC Care, Bevan Road, Sandfields, Port Talbot, 23/11/2010 Facebook PC Care, Bevan Road, Sandfields, Port Talbot., 23/11/2010 Communications in the workplace The Towers Hotel and Spa, Jersey Marine, 08/12/2010 A Sense of Place in Swansea, Mumbles and the Gower Castellamare, Bracelet Bay, Mumbles, 18/01/2011